Payment Policy | WinPortivo

Last Updated: July 16, 2026

At WinPortivo, we are committed to providing a secure, transparent, and seamless payment experience. This Payment Policy outlines how payments, subscriptions, billing, renewals, and refunds are handled when you purchase or subscribe to our services. By making a payment on our platform, you agree to the terms described in this policy.

Accepted Payment Methods

All online payments on WinPortivo are securely processed through Razorpay. Depending on your location and Razorpay's supported payment options, you may pay using credit cards, debit cards, UPI, net banking, digital wallets, and other available payment methods.

Subscription Plans

WinPortivo offers a Trial Plan and a Paid Plan. The Trial Plan is provided solely to allow users to experience and evaluate the platform before purchasing a subscription. During the trial period, users can explore the platform and its features to determine whether it meets their needs. Once the trial period ends, an active Paid Plan is required to continue using the platform and its services. The pricing and billing details for the Paid Plan are clearly displayed before completing your purchase.

Billing & Automatic Renewals

  • WinPortivo offers a yearly subscription plan.
  • The full subscription fee is charged at the time of purchase.
  • All payments are securely processed through Razorpay using your selected payment method.
  • Your subscription remains active for one (1) year from the date of successful payment.
  • Once your subscription expires, you must manually purchase a new yearly plan to continue accessing premium services.

Payment Confirmation

After a successful payment through Razorpay, you will receive a payment confirmation via email or through your account dashboard. Plan will become active once the payment has been successfully verified.

Failed or Declined Payments

  • Payments may fail because of insufficient funds, incorrect payment details, expired cards, bank restrictions, or temporary payment gateway issues.
  • If you experience payment issues, please contact your bank or payment provider before contacting our support team.

Taxes

All applicable taxes, including GST, VAT, or any other legally required taxes, will be calculated and displayed during checkout where applicable. You are responsible for paying any taxes associated with your purchase as required by law.

Refund Policy

Unless otherwise required by applicable law, all payments made to WinPortivo are generally non-refundable. We encourage users to carefully review the features and pricing of their selected subscription plan before making a purchase. If you believe you have been charged in error, please contact our support team for assistance.

Price Changes

WinPortivo reserves the right to update the pricing of its subscription plans, introduce new plans, or discontinue existing plans at any time. Any pricing changes will apply only to new purchases made after the updated pricing becomes effective. Existing subscriptions will remain valid until their expiration date.

Payment Security

Your payment security is important to us. All transactions are securely processed through Razorpay, which uses industry-standard encryption and security measures to protect your payment information. WinPortivo does not store your complete debit card, credit card, or banking information on its servers.

Fraud Prevention

  • We reserve the right to refuse or cancel any transaction suspected of fraud, unauthorized activity, or violation of our Terms & Conditions.
  • Additional identity verification may be requested for certain transactions when necessary.
  • Any fraudulent activity may result in account suspension or permanent termination.

Contact Us

If you have any questions regarding payments, subscriptions, billing, renewals, refunds, or payment security, please contact the WinPortivo support team. We will be happy to assist you and resolve your concerns as quickly as possible.